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State and Local Government Research
We help state and local governments consult with their residents and other important stakeholders on a wide variety of issues. Our areas of expertise include:
- Citizen Satisfaction Studies
- Finance and Budget Allocation Studies
- Program Development and Evaluation
- 311 Service Center Satisfaction
- Government Contracts and Certifications
- Ad hoc issues management, land use and community planning, employee satisfaction and many more...
Our experience working with state and local governments and their citizens allows us to bring added value and insight to your research. For example, we have the ability to offer normative comparisons to other local governments, letting us put your results in context and benchmark your performance against your peers. We also offer a suite of advanced analytical tools developed specifically for municipalities that will provide you with a greater depth of analysis and more actionable research results.
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US 3-1-1 Satisfaction
A syndicated study for City Administrators, Council, and other stakeholders to measure operational performance and service delivery of 3-1-1 Citizen Service Centers
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US Citizen Satisfaction
A syndicated study that provides municipal leaders with actionable information to track citizens' satisfaction levels, plan future budgets, develop new programs and services, and establish effective communication strategies