August 10, 2009
Ethnic and New Canadians Are More Likely to Deal With a Company that Gets Involved with Their Ethnic Community
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August 5, 2009
Survey First to Quantify Global Customer Complaints
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July 14, 2009
Canadian Workforce Growing Increasingly Disloyal Toward Employer
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February 9, 2009
One Quarter (24%) Of Canadian Workforce Concerned About Holding On To Their Jobs
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December 20, 2007
Paper “A Longitudinal Examination Of Net Promoter And Firm Revenue Growth” Awarded The 2007 Marketing Science Institute/H. Paul Root Award
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December 3, 2007
Service, Service, Service! The Overarching Message Of You Can’t Win a Fight with Your Client
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June 5, 2007
Up To 25 Million Americans Went Without Legal Counsel Over The Last Two Years Because They Didn’t Know How To Choose The Right Lawyer
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May 31, 2007
Appointment Of Global CEO For Ipsos Loyalty
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May 29, 2007
Food and Beverage Industry's Sterling Reputation Could Be Tarnished By Health and Obesity Issues
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May 10, 2007
Good Customer Service Best Way To Show Customer Appreciation
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April 13, 2007
Paper By Ipsos Researcher Cited As One Of The Most Influential Papers In Last 25 Years
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February 6, 2007
Ipsos Researchers Win Awards For Articles
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January 29, 2007
Adding Emotion To The Loyalty Mix
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July 18, 2006
Ipsos Book That Debunks Myths About Customer Loyalty Selected Among Top Business Books Of The Year
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June 12, 2006
Leader in Customer Satisfaction and Loyalty Research Joins Ipsos
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March 9, 2006
“The Brand-Customer Connection” Selected Among Top 50 Management Articles In 2005
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September 16, 2005
New Book By Ipsos Business Strategists Debunks Myths That Compromise Customer Loyalty And Cost Companies Billions
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July 27, 2005
Loyalty: Myths And Realities About Desire
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