Survey First to Quantify Global Customer Complaints

23 Country Survey Shows 4 in 10 (38%) Consumers Complained About Product or Service in Past YearCanada (44%) and United States (44%) in Top 10 of World “Complainant Nations”

Wednesday, August 05, 2009

Toronto, Canada — A new global poll issued today by Ipsos Reid for Complaints Are Us Inc. indicates that four in ten (38%) people surveyed in 23 nations have complained about a product or service in the past year.

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Survey First to Quantify Global Customer Complaints

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John Wright
Senior Vice President, US
Ipsos Public Affairs