Leader in Customer Satisfaction and Loyalty Research Joins Ipsos
Client Stakeholder Relationship Management Expert Curt Carlson Added To Research Management Team
Monday, June 12, 2006
Parsippany, NJ — Ipsos Loyalty, a global, specialized practice dedicated to helping companies improve business performance through customer satisfaction management, customer relationship management, and employee climate management and a member of the Ipsos Group, welcomes Curt Carlson as Senior Vice President of Ipsos Loyalty in the U.S.
Carlson is a research executive with a record of accomplishment in business development, account management, and international business. He brings extensive experience leading customer satisfaction and loyalty research teams, having previously worked as Senior Vice President of Stakeholder Management at TNS and held leadership positions with J.D. Power and Associates, Walker Information, and Research Systems Corporation over his more than twenty years in market research.
“Curt has a tremendous passion for his work, and has been recognized for his exceptional relationship building skills with prospects, clients, and colleagues,” said Tom Neri, President of Ipsos Loyalty in the U.S. "Ipsos Loyalty is committed to hiring the most dedicated, talented researchers, like Curt, who bring the kind of leadership, business acumen, and enthusiasm that drives our state-of-the-art approaches, innovative tools, and client-centric research solutions.”
"I'm thrilled to be joining a team that is passionate about customer-driven business performance and dedicated to providing our clients with the highest level of service," said Carlson. “It’s a company of intelligent people who are enthusiastic about their work, which is why I’m delighted to be at Ipsos."
Carlson earned his doctorate in psychology and MA from Kent State University, and his bachelor of science from the University of Iowa.
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Senior Vice President
Ipsos Loyalty is a global, specialized practice dedicated to helping companies improve business performance through customer satisfaction management, customer relationship management, and employee climate management. Ipsos Loyalty provides a state-of-the-art approach to customer-driven business performance through a modular suite of innovative research tools that provides an integrated framework to identify complex global business solutions. Ipsos Loyalty is an Ipsos company, a leading global survey-based market research group.
To learn more, visit www.ipsosloyalty.com
Ipsos is a leading global survey-based market research company, owned and managed by research professionals. Ipsos helps interpret, simulate, and anticipate the needs and responses of consumers, customers, and citizens around the world.
Member companies assess market potential and interpret market trends. They develop and build brands. They help clients build long-term relationships with their customers. They test advertising and study audience responses to various media. They measure public opinion around the globe.
Ipsos member companies offer expertise in advertising, customer loyalty, marketing, media, and public affairs research, as well as forecasting, modeling, and consulting. Ipsos has a full line of custom, syndicated, omnibus, panel, and online research products and services, guided by industry experts and bolstered by advanced analytics and methodologies. The company was founded in 1975 and has been publicly traded since 1999. In 2005, Ipsos generated global revenues of €717.8 million ($853.8 million U.S.).
Visit www.ipsos.com to learn more about Ipsos offerings and capabilities.