Webinar

Economics of Voice of the Customer – Developing An ROI Business Case for EFM

May 2013
24 Minutes

View this recorded webinar during which our guest Jennifer Beyer of Allegiance Software, helps us understand how your conceptual approach to VOC/EFM...

Enterprise Feedback Management Magic: A Webinar Demonstrating The Power of EFM in Today's Connected World

April 2013
22 Minutes

View this recorded webinar to see a live demo of the Engage 7 Platform, as well as hear case studies of how the tool has impacted clients. Our...

Fast Track Your Voice of Customer Programs

April 2013
30 Minutes

Learn more about optimizing your VOC program by viewing this recorded webinar by the world’s most authoritative loyalty research firm. During...

Fixing Customer Loyalty Measurement: Because Sales Growth Is Paramount

March 2013
26 Minutes

During this extremely frank discussion, Tim reviews the three levers of growth – share of wallet, penetration, and customer usage – to set the...

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Topics

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Events

May 2013

May 01
Luxury Roundtable
New York, NY

May 07
CMC: Keeping Your Employees Engaged Through Times of Change
Montreal, QC

May 09
Daring To Be Different: Hitting The High Notes Of Research Innovation
Vancouver, BC

May 14 - May 17
VoC Fusion 2013
Las Vegas, NV

May 14
CMC: Keeping Your Employees Engaged Through Times of Change
Ottawa, ON

May 15
Seattle Knowledge Summit: Daring To Be Different
Seattle, WA

May 16 - May 19
AAPOR Annual Conference
Boston, MA

May 16
CMC: Keeping Your Employees Engaged Through Times of Change
Toronto, ON

May 18 - May 22
ISPOR Annual International Meeting
New Orleans, LA

May 19 - May 22
PBIRG Annual Conference: Hitting A Moving Target
Naples, FL

May 22
BCAMA Vision Conference
Vancouver, BC

May 24 - May 26
Canadian Sponsorship Forum
Saskatoon, SK

May 27 - May 29
MACU Strategic Marketing Conference & AIME Awards Gala
Whistler, BC

May 28
CMC: Keeping Your Employees Engaged Through Times of Change
Toronto, ON

May 29 - May 31
CACD Conference: Generations of Leadership
Niagara-on-the-Lake, ON

May 30
CMC: Keeping Your Employees Engaged Through Times of Change
Calgary, AB

May 31 - June 04
ASCO Annual Meeting: Building Bridges To Conquer Cancer
Chicago, IL

June 2013

June 02 - June 04
MRIA: Bridging The Gap
Niagara Falls, ON

June 03 - June 05
Digital Strategy Conference
Ottawa, ON

June 05
Daring To Be Different: 10 Things You Need To Do In 2013
Calgary, AB

June 06
Daring To Be Different: 10 Things You Need To Do In 2013
Edmonton, AB

June 10 - June 12
MRA 2013: Insights & Strategies Conference
Orlando, FL

June 11
CMA Digital Measurement
Toronto, ON

June 17 - June 19
Canadian Gaming Summit
Montreal, QC

June 20 - June 22
ttra Annual International Conference
Kansas City, MO