Loyalty Myths

In their recently published book, Loyalty Myths, Ipsos Loyalty's top researchers challenge conventional wisdom, debunk 53 accepted practices and offer tested strategies to set businesses back on track. The authors concentrate on six strategic business areas including management practices, loyalty programs, and profitability. Excerpts from eight of our Loyalty Myths are available for download.

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Loyalty Myths

Downloads PDF

8 PDF's

16 pages

Contact

TimothyKeiningham Timothy Keiningham
Global Chief Strategy Officer & Executive VP
Ipsos Loyalty
Work+1.973.658.1719