Building Customer Loyalty | Ipsos Loyalty

Enterprise Feedback Management – All You Need to Know is in the Name

Published by Multibriefs, May 2013 – In this article, we offer a very simple approach for understanding the increasingly popular system known as...

Why Loyalty Matters In Retailing
Loyalty
Chapter 5 from Service Management, The New Paradigm in Retailing - Retailers have long known that their long-term success depends upon customer...
Are Daily Deals Good For Merchants?
Loyalty
Published by the Harvard Business School October 25, 2012 — In this article, we evaluate the profitability of daily deals for merchants more...
A Cross-National Investigation Of The Satisfaction And Loyalty Linkage For Mobile Telecommunications Services Across...
Loyalty
2012 Article published by the Journal of Interactive Marketing — Improving customer satisfaction has become a strategic imperative for managers and...
Economics of Voice of the Customer – Developing An ROI Business Case for EFM
Loyalty
View this recorded webinar during which our guest Jennifer Beyer of Allegiance Software, helps us understand how your conceptual approach to VOC/EFM...

This month Outstanding research makes all the difference in the world. And in a world that is complex, cluttered, and increasingly closer, it helps to some fresh ideas for making a difference.