A paper co-authored by Timothy Keiningham and Luke Williams of Ipsos Loyalty with Forrest Morgeson III from the American Customer Satisfaction Index, and Lerzan Aksoy from Fordham University has been published in the Journal of Service Research, the...
During our annual breakfast seminar hosted in Vancouver on June 26, 2014, a team of seasoned experts from Ipsos and our clients presented a variety of high-scoring approaches to help marketers refine their strategies for the remainder of the 2014...
ASI:BrandShout taps into the power of mobile to ask about brand experiences at the very moment they happen, letting you read how people react, respond, and interact with your brand – whenever and wherever those experiences occur.
At Ipsos, we offer regional, national, international or specialty group omnibuses. Our professional research staff provides their expertise in the development and/or fine-tuning of survey questions.